Terms and conditions
Terms & Conditions
Last Updated: July 9, 2026
Welcome to HandGearBD. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.
1. General
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
2. Product Information
We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However, slight differences in color or appearance may occur due to screen settings. We reserve the right to correct any errors or update product information without prior notice.
3. Pricing
All prices displayed on the website are in Bangladeshi Taka (BDT). Prices may change at any time without prior notice.
4. Orders
* All orders are subject to confirmation and availability.
* We reserve the right to cancel any order due to pricing errors, suspected fraud, or product unavailability.
* Customers must provide accurate shipping and contact information.
5. Payment
We accept Cash on Delivery (where available) and other payment methods shown during checkout. Full payment must be completed for prepaid orders before shipment.
6. Shipping & Delivery
* Delivery times are estimated and may vary depending on location and courier service.
* Delays caused by natural disasters, strikes, or courier issues are beyond our control.
7. Returns & Replacement
* Customers must inspect the product upon delivery.
* If a product arrives damaged or incorrect, please contact us within 48 hours of receiving it.
* Products must be unused and returned in their original packaging to qualify for replacement.
* Returns due to customer preference may not be accepted unless otherwise stated.
8. Warranty
Warranty coverage, if applicable, will be mentioned on the individual product page. Damage caused by misuse, accidents, water exposure (unless specifically stated as waterproof), or unauthorized repairs is not covered.
9. User Responsibilities
Users agree not to:
* Provide false information.
* Attempt to damage or hack the website.
* Use the website for any unlawful purpose.
10. Intellectual Property
All website content, including logos, images, product descriptions, graphics, and text, is the property of HandGearBD and may not be copied or reproduced without written permission.
11. Limitation of Liability
HandGearBD shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or any purchased products, except where required by applicable law.
12. Privacy
Customer information is handled in accordance with our Privacy Policy and is used only for order processing, customer support, and service improvement.
13. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.